Shipping policy
URGENT ORDERS
If your order is urgent, please do not proceed with your purchase.
Instead, select "URGENT ORDERS!" in the Payment options and click the blue "COMPLETE ORDER" button.
We will get in touch with you as soon as possible to help expedite your order.
Note: Priority fees will apply.
PO# welcome but please note: all orders must be paid in full before overseas shipment
Extra Fees For Freight
Overseas customers, we use "Delivered At Place" (or DAP) for all orders.
This means you will be responsible for paying any additional duties and taxes that may be due before your goods are delivered. These fees will usually be payable to the freight company directly. (Exception: UK orders where goods are collectively less than £135, will have V.A.T. added to your order at Check Out.)
By continuing with your purchase, you understand and agree that these extra fees will be payable by you.
Further, should you refuse to pay these fees, you acknowladge we have the right to charge you for any return shipping and administrative fees we incur, which we will deduct from your original payment method.
General Information
Allied FX Company Pty. Ltd. is owned and operated in Australia.
All goods purchased from this website are shipped from Australia.
All prices on this website are shown in Australian Dollars (AUD) and all orders will be processed in Australian Dollars.
It takes approximately 3 - 5 business days for us to receive your payment.
Once your payment is received it will take a further 5 - 7 business days to process most orders.
Note, this does not include the additional time required for the shipping of your goods which will depend on where the goods are to be sent and the type of service used to send them (see below).
Whilst we do our best to expedite orders, we are unable to guarantee deliveries for a specific delivery window.
Orders are stock dependant and some further delays may occur should we need to manufacture your goods prior to shipping.
Many of the products sold on this site contain alcohol and must freight as Dangerous Goods. This means they must be packed, freighted and documented in very specific ways.
Dangerous Goods freight requirements are governed by international laws outside of our control. Unfortunately these strict freight requirements attract higher fees which must be passed onto the customer. We appreciate your understanding.
We partner with DHL for all our Dangerous Goods services which travel express only. This service and the relevant DG charges will be automatically added at checkout.
Orders containing only Non-DG products may be sent by postal services.
Stock Levels
Although we aim to maintain stock of all items, from time to time we may run out of exactly what you have ordered.
Should this occur, we will contact you quickly to discus all available options.
Please understand that large quantities of any single product may need to be manufactured to your specific order.
Freight Timing
Custom clearance is a tricky process, and will usually require you to pay extra taxes and duties before your goods are released for delivery.
DHL shipping will take around two weeks to arrive into your country, not including customs clearance.
For Australia Post freight, the following is a rough estimate of delivery times -
| Location |
Standard Postage (for only Non-DG) |
Express Postage (for all DG and mixed) |
| Australia | 3 - 12 business days | 1 - 5 business days |
| Overseas | 20 + business days | 10 - 20 business days |
For other shipping information, please see our Terms Of Service
Other
Customs clearance can be expedited if you have your own Customs broker, but this must be organised prior to packing and sending.